Privacy Policy

1. Introduction

José Covas Education Academy (“the Academy”, “we”, “our”, “us”) is committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use and safeguard your information when you use our website and services.

2. Who We Are

  • Website: academy.josecovas.com
  • Name: José Covas Education Academy
  • Location: Lisbon, Portugal
  • Contact: [email protected]

3. What Data We Collect

We may collect the following types of personal data:

A. Account Information

  • Name
  • Email address
  • Username

B. Transaction Data

  • Purchase history
  • Billing details (excluding full payment data)

C. Technical Data

  • IP address
  • Browser type
  • Device information

D. Usage Data

  • Course progress
  • Platform interactions
  • Learning activity

4. How We Use Your Data

We use your data to:

  • Provide access to courses and platform features
  • Process payments and manage transactions
  • Communicate with you (account, support, updates)
  • Improve platform performance and user experience
  • Comply with legal obligations

5. Payments

Payments are processed through third-party providers (e.g. Stripe).

We do not store your full payment details. Payment providers handle your data according to their own privacy policies.

6. Cookies

We use cookies to:

  • Maintain user sessions
  • Improve website functionality
  • Analyse usage patterns

You can control or disable cookies through your browser settings.

7. How We Share Data

We do not sell your personal data.

We may share data with:

  • Payment providers (e.g. Stripe)
  • Hosting and technical service providers
  • Legal authorities when required

All third parties are required to handle your data securely.

8. Data Retention

We retain your data only as long as necessary for:

  • Providing services
  • Legal and accounting requirements
  • Platform operation

You may request deletion of your data at any time, subject to legal obligations.

9. Your Rights (GDPR)

As a user in the EU, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing
  • Request data portability

To exercise your rights, contact us at:
👉 [email protected]

10. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss or misuse.

However, no system can be guaranteed 100% secure.

11. Third-Party Services

Our platform may include integrations with:

  • Stripe (payments)
  • Vimeo (video hosting)
  • WordPress plugins (LearnDash, WooCommerce)

These services may collect and process data according to their own policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

Changes will be published on this page. Continued use of the platform indicates acceptance of the updated policy.

13. Contact

If you have any questions about this Privacy Policy: